My SSL Certificate shows errors, what should I do?

You may currently have a ‘self-signed’ certificate installed. Certificates will commonly display an error on two occasions:

  1. The certificate is not signed by a higer authority (e.g. you’ve signed it yourself/via the control panel)
  2. The domain name does not match the certificate (note that https://domain.com is totally different to https://www.domain.com).

For further help or to purchase a secure certificate please contact the support team.

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