Yes, email support is available 24/7 on support@pipeten.com.

4 Responses to Yes, email support is available 24/7 on support@pipeten.com.

1. admin says:

   March 9, 2008 at 3:30 pm

   Hi Beth,
   Please read the article upon which you have commented and use the supported methods. Never include your username and password in a blog post.

   Any problems or questions just let us know.

   Best Regards,
   Carl
   —
   Carl Heaton
   Pipe Ten Support Team
2. Beth says:

   March 9, 2008 at 3:27 pm

   I seem unable to upload a site to this domain on my multihosting package. I have another account with you – and have tried to upload a site I know works fine to see if it is an error in my coding – but obviousy not.

   < removed >

   I’m desperate to get this working as I have a conference call booked for tomorrow and need to upload onto this for tomorrow morning.

   Thank you in advance for your help

   Regards
   < removed >
3. admin says:

   March 9, 2008 at 5:13 pm

   Hi Beth,
   You will NOT get any technical support which relates specifically to your account here. Please submit a ticket through your control panel and we will look into it for you.

   Any problems or questions just let us know.

   Best Regards,
   Carl
   —
   Carl Heaton
   Pipe Ten Support Team
4. Beth says:

   March 9, 2008 at 5:11 pm

   Hi Carl,

   Well – I ended up deleting the domain name – and then added it again to my package. This gave me the temp domain name stuff that I inadvertently deleted first time around. However – I have .aspx pages that do not appear to be working now – Is it the case that the temp domain name you have given me does not support .aspx????? Also – would you have a time frame for when I will be able to properly upload to parfaitrodney.com??

   Thanks for your help.