Using a remote email server for your Pipe Ten hosted domains

First turn off the mail service for your domain.
1. Find the domain in question via ‘Domain Settings’ -> ‘Domain Info’ in your hosting control panel.
2. Click the ‘Edit’ icon next to the domain you wish to use a remote mail server for.
3. Click the ‘On’ icon next to the text ‘Mail Service’, this will turn the mail service off for the domain.
Then add the MX records for your remote email host.
1. Find the domain in question via ‘Domain Settings’ -> ‘Domain Info’ in your hosting control panel.
2. Click the ‘Edit’ icon next to the text ‘DNS Configuration’.
3. Ensure that all ‘Built in MX records’ have been removed by using the ‘Trash’ icon next any that remain.
4. Add a new MX record by clicking the link ‘Add DNS MX Record’.
5. You should then:
  1. Leave the ‘Name’ blank in most cases.
  2. Leave the ‘TTL’ as 86400 in most cases.
  3. Enter the ‘Priority’ of 10 in most cases.
  4. Enter the providers hostname for ‘Data’. In most cases this will be like ‘mail.gmail.com’ and should never be an IP address.