How to change your hosting passwords

You can change all your passwords related to your Pipe Ten hosting account from within the control panel as follows:

  • Control panel password.
  • Primary FTP account password.
  • Sub-FTP user passwords – Navigate to ‘FTP/User Account’ > ‘FTP User’ in the menu then click ‘Edit’ next to the Sub-FTP username you wish to edit and then ‘Change’ next to the password heading. More information on Sub-FTP.
  • Mailbox passwords:
    • Via the control panel – Navigate to the ‘Mail Info’ > ‘Mail Manager’ in the menu and select the mailbox you require the password changing on by clicking on the email address. You can now fill in the new password twice to confirm and scroll to the bottom to submit.  More information on Mail Resources.
    • External to the control panel in UK or Dublin
  • MySQL database user passwords.
  • MS SQL database user passwords are similar to the MySQL method however need to navigate to the ‘MS SQL Login’ section of the control panel under ‘Databases’ > ‘MS SQL’ > ‘MS SQL Logins’ in the menu. The click the ‘Change’ icon next to the Login you wish to change the password for.  More information on MS SQL Users.
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