Yearly Archives: 2009

It is imperative that you keep your contact details updated as Pipe Ten will use this information to contact you about your account account as required, especially that there is a valid email address listed on the account as this … Continue reading →

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When connecting to an MS Sql 2005 Server using MS SQL Server Management Studio 2008 you may come across an error “Failed to retrieve data for this request (Microsoft.SqlServer.Management.sdk.sfc)”. This in turn will prevent you from being able to connect … Continue reading →

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11:30am – There is currently an issue with logging in to the H-Sphere control panel server in our Sheffield based facility. We have the software developers look into this and normal service should resume shortly. 13:50am – Access to the … Continue reading →

Support for the old MS SQL Manager that used to be available via the online control panel has been removed.  This was because of the lack of functionality, security risks and general poor performance that the third party package was … Continue reading →

We are pleased to launch our new emergency SMS notification system, keeping customers directly informed in the event of any problems, outages or other urgent events. Register now for SMS notifications

When you register a domain name your private contact information is included in a publicly accessible database known as WhoIs. This information is available to anyone who wants to see it by performing a whois search on the domain. If … Continue reading →

It’s important that all customers accessing database or other shared services use the hostname for the service they are connecting to and not a local hostname or IP address.

A quick FAQ on how to connect to your Pipe Ten shared hosting account using the popular FileZilla FTP client. Continue reading →

We are now accepting subscriptions to our new emergency SMS notification system which is intended to keep customers directly informed in the event of any problems, outages or other urgent events. Register now for SMS notifications

Further to the network issues in our Sheffield facility on Tuesday, Wednesday and Saturday of last week we have prepared an outage document to keep our customers informed as to the issues involved, identified, rectified and moving forward. Outage Report

Closed. Outage Report

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What is catch-all and what was it good for? Catch-all could also be called wild-card email, in that a catch-all mailbox allows for an email sent to any username under a domain to be delivered to a single mailbox without … Continue reading →