When you reach 90% of your hosting packages designated traffic quota (also known as data transfer or bandwidth) you will receive an email to the primary account contact with the subject “Warning (Approaching resource limit)”.
The traffic quota consists of all traffic that is used under your hosting account which includes:
- Inbound and outbound FTP data.
- Inbound and outbound Email data.
- Outbound website data (people downloading or viewing things from your website).
When you reach 100% of your traffic quota you will start to be billed for the traffic used above the inclusive traffic quota (commonly referred to as over-usage). The costs for over-usage can be found at the bottom of the packages page.
If you find you are often exceeding the inclusive traffic quota the first option to consider is to upgrade the hosting package which will almost always have more inclusive traffic in addition to increasing other inclusive resources as well. This can be done easily from within your control panel following a few simple instructions.
If you feel that an upgraded hosting package is not needed then you can continue on the current hosting package and pay for over-usage. This method works well if it is expected on infrequent occasions. If you choose this option then you will continue to receive warning emails about being over-quota. In order to stop receiving over-quota emails with frequent over-usage you must manually increase your traffic quota for which you’ll be billed each month.
You can view a summary of you traffic on your ‘Quick Access’ screen by clicking the magnifying glass next to ‘Traffic Details’. From here you will be able to see if a particular domain has a larger amount of traffic to the website than others or if another domain receives a larger number of emails. An example is show below:
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