09:54 – All services have been confirmed and tested as fully restored. We do not expect this issue to occur again and we are also working towards preventing this from occuring again. Customers wishing to receive an RFO should contact the support team through the normal means.
04:48: We have been alerted to an outage at our Sheffield PoP (Point of Presence), an engineer has been dispatched.
05:15: Engineer has identified issues with power to the data center, relevant upstream suppliers have been notified.
06:15 We are awaiting further information from the facility operator.
07:15 We are awaiting further updates from the facility operator.
08:35 Services restoring, further updates pending.
09:54 – All services have been confirmed and tested as fully restored. We do not expect this issue to occur again and we are also working towards preventing this from occuring again. Customers wishing to receive an RFO should contact the support team through the normal means.