FAQs

Cookie Policy

Further to EU ePrivacy directives and ICO guidelines please find the Pipe Ten Global Cookie Policy. Pipe Ten is a registered Data Controller of Information Commissioners Office under registration Z1628316. This document may be revised as further ICO guidelines are … Continue reading

Dont call us, we will call you! Callback from Pipe Ten

Don’t call us, we’ll call you! Passionate & proactive sales support from Pipe Ten. The Pipe Ten callback system is intended to provide non-urgent telephone support assistance for existing shared, reseller, dedicated, enterprise customers and scheduled callbacks for sales enquiries … Continue reading

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Domains: Transfer Rules & Information

For .uk domain names: So that transfers to complete successfully you MUST contact your current registrar and request them to change the IPS tag on the domain name to PIPETEN. All .UK domain transfers are performed free of charge. For … Continue reading

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Domains System: Using with Hosting System

Here at Pipe Ten we try and accommodate to the needs of all our customers. While some may want web hosting and domain names, others may only want domain name registration and management. This is why we have two separate … Continue reading

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Domains System: Nameservers

Unlike domains registered through the Hosting Control Panels, domain names registered through the Pipe Ten Domain System can have their nameservers pointed to non-Pipe Ten nameservers. To change the nameservers on a domain within the Pipe Ten Domains System: Login … Continue reading

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Domains System: Cancelling

Domain names purchased through any system cannot generally be cancelled. The equivelant to cancellation is to let the domain name expire. To let a domain name expire you should disable auto-renew for the domain name and wait until the expiry … Continue reading

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Domains System: Renewing

To renew a domain managed with the Pipe Ten Domains System please see the following instructions: Login to your Domains account. Click MY ACCOUNT in the top navigation. Click Domains in the left navigation to expand the Domains options. Click … Continue reading

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Domains System: Login

The Pipe Ten Domain Name System ( http://domain.pipeten.com/ ) is entirely separate to all other Pipe Ten hosting and control panel systems. The Domains System offers benefits if you want to: Manage domain names using external name servers. Manage domain … Continue reading

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Domains System: Registering Domain Names

To register domain names within the Pipe Ten Domains System: Search for a domain name that is available for registration. Add the available domains to your shopping cart and checkout. When registering your domain the you may be prompted for … Continue reading

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mod_pagespeed now available on servers

We’re pleased to announce that customers taking new Cloud or Physical Linux managed servers from Pipe Ten can now benefit from improved customer experience through the use of Googles mod_pagespeed Apache module.

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How to setup POP or IMAP with Mozilla Thunderbird

This is a quick tutorial to help with setting up your Pipe Ten mailbox when using Mozilla Thunderbird 3.x.  The instructions for different versions of Mozilla Thunderbird may vary slightly.

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How to setup POP or IMAP email with Mac Mail

This tutorial will help you set up your Pipe Ten mailbox within Mail on a Mac.  The instructions should be the same or similar in all versions of Mac Mail.

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New SSL security on all email services (POP3s, IMAPs, SMTPs, SSL Webmail)!

Pipe Ten is proud to announce the immediate availability of SSL protected email services. This is especially useful for customers travelling abroad or using insecure/public wireless internet access.

Big Mailboxes as standard with Pipe Ten

We’re pleased to announce that after our recent mail infrastructure upgrades we now offer new and current customers five times the mail storage that was provided previously at no additional cost. Unlike low quality shared hosting providers, Pipe Ten operates … Continue reading

UK – New Horde IMP Webmail IP

The IP address and URL of the Horde IMP Webmail service has been changed from http://213.143.3.174/horde/ to http://89.248.50.197/horde/ There usually four ways in which to access IMP Webmail: Visiting http://213.143.3.174/horde/ will now automatically redirect you to http://89.248.50.197/horde/ and as such … Continue reading

FTP publishing in Visual Studio 2010

A quick FAQ on how to publish your website or web application using Microsoft Visual Studio 2010 development software.

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25% discount in our .TV domain name bonanza

During September we are offering 25% discount off .TV domain name registrations when ordered online at http://domains.pipeten.com using the voucher code “DOM-5PS3R-17″. This offer expires Midnight, Thursday 30th September so don’t miss out!

Pipe Ten still the best value for MS SQL hosting

8 years on and Pipe Ten still offer some of the best deals for MS SQL Server hosting. Take our Windows Venture package for example, it is still just £5 per month and comes with a 100 MB MS SQL … Continue reading

Advanced Linux Joomla Hosting Tutorial

For the perfect Joomla configuration we’ve put together this detailed tutorial so you can get the best out of your Joomla Hosting with Pipe Ten.

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Advanced PHP Configuration

We are please to announce that we now not only support the choice of PHP4 and PHP5 on a per domain basis, but also choosing the PHP mode/environment on the following shared servers: Supported Servers: web3.pipeten.co.uk PHP4 fastcgi (default) or … Continue reading

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