Terms & Policies

After listening to customer feedback we have extended the retention of all inclusive shared infrastructure to 14 days. For disaster recovery, business continuity planning and your convenience Pipe Ten takes backups of the following hostnames at minimum once every 24 … Continue reading →

When contacting support we may on occasion ask you to provide the ‘full steps to replicate the problem or error’ and this blog post is intended to explain what we mean and why it is needed. We may also phrase … Continue reading →

In order to keep you better informed about upcoming maintenance Pipe Ten will now be emailing all customers directly in advance of scheduled maintenance. The emails will be sent 24 hours prior to any work commencing to the primary email … Continue reading →

Further to EU ePrivacy directives and ICO guidelines please find the Pipe Ten Global Cookie Policy. Pipe Ten is a registered Data Controller of Information Commissioners Office under registration Z1628316. This document may be revised as further ICO guidelines are … Continue reading →

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It is imperative that you keep your contact details updated as Pipe Ten will use this information to contact you about your account account as required, especially that there is a valid email address listed on the account as this … Continue reading →

Click here to view our terms of service.

Click here to view Pipe Ten’s service level agreement.

Click here to read Pipe Ten’s acceptable use policy.

Adult content is permitted if it is limited to the context of glamour photography or adult toys, such as the images on an adult toys online shop. If the content falls under the category of pornography or explicit material then … Continue reading →