There is currently no automatic way of migrating between platforms (Windows to Linux or Linux to Windows). If you do need to switch you’ll need to purchase the opposing account, add the domains and manually migrate all your data across. Once you are happy with the setup, request for the old account to be closed and we’ll transfer the remaining balance to the new account so you don’t lose out financially.
The name servers you should change your domain to depend on the Pipe Ten data centre you are using. If you do not know which data centre you are using it can be found
by logging into your control panel at the top of each page.
Below are each data centre’s corresponding name servers that you should use:
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Usually this is due to directory indexes needing to be defined in the control panel. Please see this manual page about directory indexes.
Yes, you will be able to access your domain name with or without the ‘www.’ This means that you can access your domain name by going to “www.yourdomain.com” and “yourdomain.com”.
Click on the “forgot your password” link, usually located below the login box and follow the instructions. Contact our support team if you require any further assistance.
WebShell and Protect manuals are available from the WebShell file manager interface, just click the ‘Help’ button.
No problem. The real beauty about Pipe Ten’s packages are that you can increase your quotas of disk space, traffic transfer, databases etc directly in real time yourself all through the online H-Sphere control panel system. We have designed our standard packages which are more than adequate for most website requirements but for the more demanding website you can build up your own customised package yourself through your Pipe Ten control panel so as your website grows, your hosting requirements can easily grow with it and you only pay for the features you need!
Shell access is allowed on request with valid reasoning although most operations ssh access is required for can be done through the online file manager.
Yes, this is available on all of our Linux packages and will soon be available on our Windows packages.
Yes.