Web Hosting Resource

The name servers you should change your domain to depend on the Pipe Ten data centre you are using. If you do not know which data centre you are using it can be found
by logging into your control panel at the top of each page.

Below are each data centre’s corresponding name servers that you should use:

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You can add custom DNS and MX records to your domain easily through our control panel system. Please contact support for further details.

Most websites on the internet are hosted on shared IP addresses which means that one IP address holds multiple domain names and depending on the domain entered in a users browser the server points it at the right bit of space on the system.

Usually dedicated IP addresses are used for specialist services such as secure ecommerce websites.

Shell access is only permitted on integrated or unmanaged solutions with switch port transfer billing. Unfortunately due to resource abuse we are unable to offer SSH access to customers on shared hosting packages.

Edited:  January 16, 2009

Try these methods to debug any network or DNS issues you have.

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You can add custom DNS and MX records to your domain easily through our online H-Sphere control panel system.

If your domain name is registered through Pipe Ten’s domain registration system you first need to log into your account at domains.pipeten.com. Click to view your domain names, then click the “M” icon next to the domain you would like to update, then click the link titled “Change Nameservers” and you can update the name servers on your domain. If your domain name wasn’t registered through Pipe Ten you need to contact your domain registrar and ask them to do this. Most registrars provide you with a control panel to allow you to do this yourself.