How to setup POP or IMAP email with Mac Mail Version 4

This tutorial will help you set up your Pipe Ten mailbox within Mail on a Mac.  The instructions should be the same or similar in all versions of Mac Mail.

If you are using email, you should be using SSL

The secure ports for all email clients can be found below and should be used in combination with SSL:

Outgoing Mail Server (SMTPs): Port 465
Incoming Mail Server (POPs): Port 995
Incoming Mail Server (IMAPs): Port 993
Incoming/Outgoing Mail Servers:

A reminder on the difference between POP and IMAP and which may be more suitable for you can be found here.

Steps to take

  1. You first need to open Mail on your Mac. If this is the first email account you are setting up you are sometimes moved directly to step 5. If that Window doesn’t appear please continue through the steps.
  2. Once you have opened Mail, click the ‘Mail’ menu item and select ‘Preferences’.
  3. Select the ‘Accounts’ icon.
  4. To add a new account select the ‘+’ icon at the bottom of the Mail window.
  5. You then need to fill in your first set of details and click continue:
    • Account Type: POP or IMAP
    • Account Description: e.g. Pipe Ten Email
    • Full Name: Your name, e.g. Joe Bloggs
    • Email Address: Your full email address, e.g.
      Some versions of Mail you are also required to enter your password at this point.

  6. The next set of details are for the Incoming Mail Server.  Fill in your details and click continue:
    • Incoming Mail Server:
    • Username: This is your full email address, e.g.
    • Password: Your mailbox password

  7. You will then be asked if you would like to use SSL for you Incoming Mail Security.  We now support POPs and IMAPs so you can select this option if you would prefer to use it.
  8. You next need to fill in your Outgoing Mail Server settings and click continue.
    • Outgoing Mail Server:
      Make sure ‘Use Authentication’ is not selected.  Your account will be authenticated when receiving messages from the server.

  9. You will then be taken to a preview screen where you can check you Mail settings. Click continue if this is correct.
  10. Click Done. You should now have set up your Mac Mail account successfully.

If you are experience sending or receiving errors we have a guide for verifying you’re using the correct ports in mac mail here.

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