How to setup POP or IMAP with Mozilla Thunderbird

This is a quick tutorial to help with setting up your Pipe Ten mailbox when using Mozilla Thunderbird 3.x.  The instructions for different versions of Mozilla Thunderbird may vary slightly.

If you are using email, you should be using SSL

The secure ports for all email clients can be found below and should be used in combination with SSL:

Outgoing Mail Server (SMTPs): Port 465
Incoming Mail Server (POPs): Port 995 (SSL/TLS)
Incoming Mail Server (IMAPs): Port 143 (TLS or None)
Incoming/Outgoing Mail Servers:

A reminder on the difference between POP and IMAP and which may be more suitable for you can be found here.

Steps to take:

  1. Start up your install of Thunderbird.

  2. Within Thunderbird click ‘Tools’, then ‘Account Settings…’.  This will open up the Account Settings in a new window.
  3. Inside the new Account Settings window click ‘Account Actions’, then ‘Add Mail Account’.
  4. You can now start to enter you mailbox details:
    • Your name: Your display name e.g. Joe Bloggs
    • Email address:
    • Password: Enter your mailbox password password

  5. Thunderbird will then start to auto find your settings using common server names.  To edit this click the ‘Edit’ button on the right hand side of the window.
  6. You need to edit this with the relevant information for your mail box and click create Account:
    • Username: This is your full email address. e.g.
    • Incoming: You have a number of options depending on whether you are using POP, POPs, IMAP or IMAPs POP 110 None POP  995 SSL/TLS IMAP 143 None
      Outgoing: You also have option with the outgoing server depending if you want to use SMTP or SMTPs SMTP 25 None SMTP 465 SSL/TLS

  7. You mailbox has now been added to your Mozilla Thunderbird email client.

If you are experience sending or receiving errors we have a guide for verifying you’re using the correct ports in thunderbird here.

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