How to setup POP or IMAP email with Mac Mail Version 8

This tutorial will help you set up your Pipe Ten mailbox within Mail Version 8 on a Mac.
These instructions should also be similar in newer versions of Mac Mail.

If you are using email, you should be using SSL

The secure ports for all email clients can be found below and should be used in combination with SSL:

Outgoing Mail Server (SMTPs): Port 465
Incoming Mail Server (POPs): Port 995
Incoming Mail Server (IMAPs): Port 993
Incoming/Outgoing Mail Servers:

A reminder on the difference between POP and IMAP and which may be more suitable for you can be found here.

Setting up email with Mac Mail Version 8

  1. You first need to open Mail on your Mac by clicking on the icon in your dock or navigating to Applications > Mail.
  2. Once you have opened Mail, click the ‘Mail’ menu item and select ‘Preferences’.
  3. Select the ‘Accounts’ icon.
  4. To add a new account select the ‘+’ icon at the bottom of the Mail window. It will then ask you to choose a mail account to add. Select ‘Add Other Mail Account…’ and click ‘Continue’.
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  6. You then need to fill in your first set of details and click ‘Create’:
    Full Name: Your name, e.g. Joe Bloggs
    Email Address:
    Your full email address, e.g.
    Password: Your mailbox password
  7. It will then suggest the Account needs to be manually configured, so click ‘Next’.
  8. The next set of details are for the Incoming Mail Server. Fill in your details and click ‘Next’:
    Account Type: POP or IMAP
    User Name: This is your full email address, e.g.
    Password: Your mailbox password
  9. You will then be prompted for your Outgoing Mail Server Info. Enter your details and click ‘Create’.
    SMTP Server:
    User Name: This is your full email address, e.g.
    Password: Your mailbox password
  10. Your new account should then be listed in your account.
  11. It is best practice to make sure you use SSL to connect to the mail server securely. To do this you need to click on ‘Advanced’ and make sure the ‘Use SSL’ option is checked. This should automatically change the port to 995 for POP3 or 993 for IMAP.
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  13. To make sure you use SSL on your outgoing SMTP connection you need to click back on ‘Account Information’ and next to ‘Outgoing Mail Server (SMTP):’ select ‘Edit SMTP Server List…’ and again tick the box next to where it says ‘Use SSL’, if it does not automatically update the port number, ensure it is set to port 465, then click ‘OK’.
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  15. Close this window and you should now have set up your Mac Mail account successfully. You will now be able to send and receive email successfully with your new account.
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If you are experience sending or receiving errors we have a guide for verifying you’re using the correct ports in mac mail here.

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