Author Archives: Carl

NEW: Private Email Service

After listening to feedback we’ve been busy working on our new private email services. Private, Fully managed, monitored, patched, and bespoke email services designed to give you the tailored experience with few limits.

NEW: PHP Versions

After much internal development we are happy to announce the immediate availability of PHP 5.6 and PHP 7 on our shared Linux web hosting servers.


Import/Export Roundcube Address Book Contacts

Frequently used contacts can be stored within the Roundcube webmail system. This guide will outline the quick and easy steps you can take to import & export from your Roundcube address book.

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DNS Configuration: Custom SPF Records

In this article, we’ll explain how you can utilise SPF records with your existing domain to provide sending authority.


Get Support Online by Live Chat

Live Chat / Live Support, where you can chat online with a Pipe Ten expert is available from the Pipe Ten website during extended office hours. The Live Chat link may be found at the top of any page on … Continue reading


HTTP Status Codes Explained

HTTP status codes are sent by the server in response to a HTTP request, it is common to log and examine the status code of a request to help identify the cause of an error message you are seeing, check … Continue reading

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What is fail2ban?

A brief article explaining further just one of the many small things Pipe Ten does to protect its customers and websites.


Mailbox Compromise – Common Causes

Update 2014/02/21: You should pay particular attention to the security of your home router/network. This blog post is for everyone who’s suffered a recent compromise of their mailbox security or those considering how to improve their overall mailbox security.

Protect Email server communication with SSL

As outlined in our mailbox compromise blog post, one of the easiest way you can reduce the probability of your email details being disclosed is to protect the communication between your email client and Pipe Tens email servers.

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Nominet .UK Launch

A few customers have asked us about defensive .uk domain registrations since Nominet’s recently announced launch date, we outline the current situation below.

Where is my service located?

We will on occasion refer to a server or service as being located in Derby, Sheffield or one of our other hosting facilities. How do I know in which facility my website/service is located?

Web Server Email Relay (webform/dwebform)

In each hosting facility, Pipe Ten provides a default SMTP relay service for outbound mail from web and other non-email servers. The use of these relays allows for email services to be kept separate to other critical services to ensure … Continue reading

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Facility Brief: Sheffield DC1


Facility Brief: Derby DC2


UK – Softaculous Server Support

Softaculous, a simple interface that lets you install and keep updated over 50 popular Linux web applications including Magento, Joomla and WordPress is now available on the following Linux shared hosting servers:


Email Ports

When configuring your email client/software for use with the shared mail service, it is important to use the correct ports to ensure things run smoothly, the correct usage is outlined below.

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New SSD shared servers

The next generation of our shared and reseller hosting servers have just gone live!

Resellers: Update your DNS aliases

In order for reseller customers to take full advantage of new servers and services we introduce it is necessary from time to time to update the DNS settings within the reseller control panel.

Automatically update the copyright year with .NET/ASP/JS/PHP

If your website is still showing “© 2011” and it should be “© 2012” then take the opportunity to update once and have it correct forever using one of the code snippets below:

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Is Domain Renewal Group a scam?

This is a quick reminder to customers to check carefully any domain renewal notifications they receive, especially when not from Pipe Ten and even more especially when the renewal request comes via post.