Author Archives: Carl

REMINDER: Use all nameservers

This is just a reminder that all customers using Pipe Ten hosting services should use ALL of the following nameservers:


Magento Error Logging

By default, Magento does not register messages about errors and exceptions; so if something bad happens, you don’t even know. The first step to debugging any problem Magento is to enable and check the Magento logs and this quick guide … Continue reading

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PHP magic_quotes_gpc explained

PHP magic_quotes is a configurable option for PHP which when enabled provides automatic escaping of the ‘, “, \ and null characters within incoming data/variables.

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POP + Delete after x days + Webmail config tip

If you’re using POP3 to download and view emails within your desktop email client (Outlook, Mac Mail, Thunderbird and similar) then the following configuration tip could come in handy.

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Huge new 256MB PHP memory_limit!

We’re very pleased to announce that our hosting infrastructure now supports a massive 256MB PHP memory_limit for all newly created Linux shared and reseller hosting accounts.

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PHP allow_url_fopen now allowed

For the past few years we have as policy prevented the use of PHP allow_url_fopen on our shared and reseller web servers in order to mitigate against the most common code exploits and attack vectors seen within customers PHP code.

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Dumping & Restoring MySQL

When transferring MySQL databases between hosts or servers there are various methods available from the web based phpMyAdmin to remote GUI clients such as Toad.

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Sending PHP Email

In response to a number of PHP email sending related support queries we’ve put together this post outlining the most basic sending method and referencing some of the more advanced PHP email topics. Additional information on PHP mail related functions … Continue reading

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Creating Screenshots in Windows, OSX and Ubuntu

On some occasions it may be easier to screenshot / screengrab an error message or an applications settings to provide an image to support rather than typing/explaining it out.


Full Steps to Replicate

When contacting support we may on occasion ask you to provide the ‘full steps to replicate the problem or error’ and this blog post is intended to explain what we mean and why it is needed. We may also phrase … Continue reading

PHP Version Support

Linux is recommended for all serious PHP development and deployment. Modules such as mod_rewrite are not supported or suitable for Windows PHP.

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Moving to Pipe Ten

The process of switching web hosting providers can be accomplished with minimal hassle and downtime provided certain steps are followed in order. Whilst this is not a complete or detailed guide we hope it is useful conceptually, if you have … Continue reading

Cookie Policy

How to setup POP or IMAP with Mozilla Thunderbird

This is a quick tutorial to help with setting up your Pipe Ten mailbox when using Mozilla Thunderbird 3.x.  The instructions for different versions of Mozilla Thunderbird may vary slightly.


How to setup POP or IMAP email with Mac Mail Version 4

This tutorial will help you set up your Pipe Ten mailbox within Mail on a Mac.  The instructions should be the same or similar in all versions of Mac Mail.

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Linux File Ownership

Every file on your Linux system, including directories, is owned by a specific user and group. Therefore, file permissions are defined separately for users, groups, and others. All hosting accounts will have a user on the server, and file ownership … Continue reading

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Tutorial: Webshell Password Protect Wizard

A quick FAQ on how to password protect a directory in your web space using the control panels password protect wizard built into WebShell/FileManager.

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Switch hosting platforms/operating systems

There are a number of reasons you might want to switch hosting platforms/operating systems, sometimes you want to utilise the more advanced features and modules of PHP that are not available on Window and so need to switch to Linux … Continue reading

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How to setup POP or IMAP email in MS Outlook 2007

This tutorial will allow you to setup your Pipe Ten mailbox with MS Outlook 2007, although the instructions are similar to older versions of MS Outlook so can be used as a guideline.

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Install: Umbraco

Umbraco is one of the most popular free / open source content management systems for Windows hosting. Written in .NET Umbraco is simple, extensible, powerful and runs beautifully on Pipe Ten shared, reseller and server hosting packages. Umbraco hosting. In … Continue reading

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