Hosting Domain Names

How to add & manage domain names within your hosting control panel.


Adding a Domain

If you have registered a domain via our domains system, or you have a domain registered elsewhere, follow this guide to add it to your hosting control panel.

  1. Go to Domain Settings > Domain Info.
  2. Look to the bottom right at the end of your domain list and click Add New Domain.
  3. In the host existing domain field, enter your domain and hit submit.
  4. You will be prompted if you want to enable web & mail services. Select the ones you wish to enable and click Submit
  5. Important: Please note that If you have registered your domain through a separate registrar, you will need to configure your name servers to Pipe Tens.

    Following the registration you will get an e-mail notification with the information to send to your domain name registration company. They will make appropriate changes on the root DNS servers, and within a couple of days your domain will be accessible at the new IP address.

    Domain registration is a standard procedure. First, you purchase a domain name from a domain registration company. Second, you register this domain name with your web hosting provider and get your new IP address. It is only then that your site becomes available to all Internet community. This is true for both standard and nonstandard domains. In case of standard domain names, however, the registration process is automated.


Adding a Subdomain

A subdomain is a lower level domain. It is added on the left of the domain name, e.g. subdomain.example.com.
You can create as many subdomains as allowed by the plan. Domains and subdomains have equal functional capabilities, including web site management, e-mail service, FTP, dedicated IPs, etc., but subdomains do not have their own DNS zones and usually cost less.

  1. Go to Domain Settings > Domain Info.
  2. Select the Edit icon for the domain you wish to add a sub-domain to.
  3. Click the Add Button in the Sub Domains section.
  4. Within the text box, input the name you wish to use for the sub domain and click the Create subdomain button.
  5. That’s it. Your sub domain will be displayed under your domain.

Adding a Third Level Domain

Third level domains are free sub domains associated with our main pipeten.co.uk domain, e.g. your-site.pipeten.co.uk.
This type of domain are ideal testing purposes or a staging sites.

  1. Go to Domain Settings > Domain Info.
  2. Look to the bottom right at the end of your domain list and click Add New Domain.
  3. In the Third Level Domain Name Registration field enter the third domain you wish to register and click Submit.

Parking a Domain

This feature allows using Parallels H-Sphere DNS server to map IPs to domain names serviced and hosted on other servers (not those of Parallels H-Sphere). In this case, a DNS zone is created with a custom DNS A record for the domain name and its IP is entered in the form below:


Domain Name Aliasing

To configure new domain as a web hosting/mail service alias for an existing domain:

  1. Go to Domain Settings > Domain Info.
  2. Look to the bottom right at the end of your domain list and click Add New Domain.
  3. Add the alias name you wish to use in the Host Existing Site section and press the Submit button.
  4. From the options press the Alias to existing hosting domain radio button and select the domain you wish to alias to from the dropdown menu.
    If you want to alias the mailbox as well select this option from Mail options section.
    Press the Submit button.

Removing A Domain

  1. Navigate to Domain Settings > Domain Info.
  2. Select the Remove icon next to the domain you wish to delete.
  3. Click Yes, I agree with the above.
  4. If you would like to retain the web content on your hosting package, Leave the tickbox un-ticked.

Redirecting a URL on Linux Accounts

  1. Navigate to Domain Settings > Domain Info.
  2. Select the domain you wish to set up a URL redirect for.
  3. Click the Edit icon in the web services section.
  4. In the redirect section, click the Add icon.
  5. Fill in the Redirect from & to fields and click Submit.

  6. If you leave the Redirect from field empty, all locations on the domain will be redirected.

    Leave Redirect status as is unless you want to change the default:

    • Permanent: returns a permanent redirect status (301) indicating that the resource has moved permanently.
    • Temporary: returns a temporary redirect status (302). This is the default and indicates to the client that the resource has moved temporarily.
    • See other: returns a "See Other" status (303) indicating that the resource has been replaced.
    • Gone: will cause a visitor’s browser display "The requested resource is no longer available on this server and there is no forwarding address. Please remove all references to this resource." message when trying to go to the ‘to’ URL.

  7. Click the Apply button.

Redirecting a URL on Windows Accounts

  1. Navigate to Domain Settings > Domain Info.
  2. Select the domain you wish to set up a URL redirect for.
  3. Click the Edit icon in the web services section.
  4. In the redirect section, click the Add icon.
  5. Fill in the Redirect from & to fields and click Submit.

  6. If you leave the Redirect from field empty, all locations on the domain will be redirected.

    • The exact URL entered above: Redirects requests for any files in the indicated directory to one file. For example, to redirect all requests for products.html file to the following URL: ‘www.example.net’, enter www.example.net/products.html in the To field and select this option.
      You can redirect requests to URLs with parameters, for example www.examples.net/?param1=yes
      Note: you can redirect requests for files and directories both to your own site and to any other external URL.
    • A directory below this one:Redirects a parent directory to a child directory.
      For example, to redirect your ‘examples.net/products’ directory to a subdirectory named ‘news’, enter ‘example.net/products/news’ in the ‘to‘ text box and select this option. Without this option, the Web server will continually map the parent to itself.
    • A permanent redirection for this resource:sends the following message to the client: ‘301 Permanent Redirect’. Redirects are considered temporary, and the client browser receives the following message: ‘302 Temporary Redirect’. Some browsers can use the ‘301 Permanent Redirect’ message as the signal to permanently change a URL, such as a bookmark.

Directory Indexes

  1. Navigate to Domain Settings > Domain Info.
  2. Select the domain you wish to set up directory indexes for.
  3. Click the Edit icon in the web services section.
  4. Select the Enable icon in the directory indexes section.
  5. Input the new index you wish to reference by default and click Update.
  6. Click the Apply button.