Thank you for your feedback

March 4th, 2010

All the team at Pipe Ten just would like to say a big thank you to all of our customers that filled in our recent survey.

The turnout was very impressive and we got some great feedback which included both constructive criticism as well as compliments. As much as we thoroughly enjoyed reading all the lovely things you had to say about us we also got some great ideas on how to improve our services. You may have noticed that some of the ideas have already been implemented and others you will see in the near future.

The lucky winner for providing the most in depth and valuable responses was Dan Pike from Go Massif who chose one of our dedicated Windows servers as his prize.

We try to run our customer surveys regularly so don’t worry if you didn’t get chance to contribute on this occasion, there is always next time. As always, we still welcome any feedback you want to send us via the contact methods.

Pipe Ten launch generous affiliate scheme

February 26th, 2010

Pipe Ten have partnered with Affiliate Future to launch its new affiliate scheme.

Affiliates of Pipe Ten can earn up to 50% commission on all hosting and server sales and 20% commission on all new domain name registrations. The programme is not limited to customers of Pipe Ten, it is open for all website owners to enjoy and there are no limits on how much affiliates can earn each month and the commission is paid direct in to their bank.

There are a wide selection of eye catching banners available to use in many different sizes, so it is suitable for adding to any website. Full details of the scheme and how to sign up can be found on their website at http://www.pipeten.com

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Get a Pipe Ten button for your website

February 25th, 2010

Choose the button that best fits your site from the selection below. Copy the code and add it to your website. Read the rest of this entry »

Explained: Warning (Approaching resource limit)

February 23rd, 2010

If you receive an email from support@pipeten.co.uk or .com with the title “Warning (Approaching resource limit)” it means that you are approaching or exceeding some of the inclusive resources on your hosting package. Explanations of what these resources are and what each warning means can be found below:

  1. Mailbox Disk Quota
  2. Traffic Quota
  3. Databases: MySQL Quota or MSSQL Quota
  4. Linux Disk Quota or Windows Disk Quota or Reseller Disk Quota

If still in doubt, please don’t hesitate to contact support through the usual methods.

Tutorial: FTP to your hosting account with FileZilla

February 22nd, 2010

A quick FAQ on how to connect to your Pipe Ten shared hosting account using the popular FileZilla FTP client.

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UK – Service Modifications 01/03/2010 onwards [allow_url_fopen]

February 22nd, 2010

Brief: On Monday March 1st we will be changing a php.ini configuration option on all of our shared and reseller hosting servers which may affect your website code.

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Switch hosting platforms/operating systems

February 19th, 2010

There are a number of reasons you might want to switch hosting platforms/operating systems, sometimes you want to utilise the more advanced features and modules of PHP that are not available on Window and so need to switch to Linux or your new website is developed in .NET and thus you need a Windows package instead.

Their is no automated way to switch between platforms due to the underlying technologies, as such a new account is required in order to manually transfer your domains and data. To minimise any downtime during migration follow the steps below to test you site before making it live:

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How to setup POP or IMAP email in MS Outlook 2007

February 18th, 2010

This tutorial will allow you to setup your Pipe Ten mailbox with MS Outlook 2007, although the instructions are similar to older versions of MS Outlook so can be used as a guide line. Read the rest of this entry »

Explained: Warning (Approaching resource limit) – Traffic Quota

February 1st, 2010

When you reach 90% of your hosting packages designated traffic quota (also known as data transfer or bandwidth) you will receive an email to the primary account contact with the subject “Warning (Approaching resource limit)”.

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Explained: Warning (Approaching resource limit) – MySQL Quota or MSSQL Quota

February 1st, 2010

When you reach approach or exceed the default size of your hosting packages inclusive database quota/storage you will receive an email from support@pipeten.co.uk or .com to the primary account contact with the subject “Warning (Approaching resource limit)”. This post provides further information on what can be done to remove ‘MySQL Quota’ or ‘MsSQL Quota’ warnings.

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