Web Hosting Resource

If you receive an email from support@pipeten.co.uk or .com with the title “Warning (Approaching resource limit)” it means that you are approaching or exceeding some of the inclusive resources on your hosting package. Explanations of what these resources are and what each warning means can be found below:

1. Mailbox Disk Quota
2. Traffic Quota
3. Databases: MySQL Quota or MSSQL Quota
4. Linux Disk Quota or Windows Disk Quota or Reseller Disk Quota

If still in doubt, please don’t hesitate to contact support through the usual methods.

A quick FAQ on how to connect to your Pipe Ten shared hosting account using the popular FileZilla FTP client.

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There are a number of reasons you might want to switch hosting platforms/operating systems, sometimes you want to utilise the more advanced features and modules of PHP that are not available on Window and so need to switch to Linux or your new website is developed in .NET and thus you need a Windows package instead.

Their is no automated way to switch between platforms due to the underlying technologies, as such a new account is required in order to manually transfer your domains and data. To minimise any downtime during migration follow the steps below to test you site before making it live:

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When you exceed 95% of your hosting packages inclusive web quota/storage you will receive an email from support@pipeten.co.uk or .com to the primary account contact with the subject “Warning (Approaching resource limit)”. This post provides further information on what can be done to stop receiving “Linux Disk Quota”, “Windows Disk Quota” or “Reseller Disk Quota” warnings.

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If you find that the version of .NET you require is not available on your current server, please contact support to check your options for upgrading.

Sheffield, UK – win1.pipeten.co.uk

• 1.1
• 2.0

Sheffield, UK – win7.pipeten.co.uk

• 1.1
• 2.0
• 3.5

Sheffield, UK – win9.pipeten.co.uk

• 1.1
• 2.0
• 3.5

Derby, UK – dwin5.pipeten.co.uk

• 1.1
• 2.0
• 3.5 SP1 beta

Dublin, Ireland -winX.pipeten.com – Contact support to check

Please see Tutorial: FTP to your hosting account with FileZilla for the latest version of this post.

For .NET 1.1, 2.0, 3.5, 3.5SP1

Trust levels are basically different sets of security configurations depending upon the circumstance.

You have:

• Full – You can do whatever you want, format the HDD, shut-down the server.
• High – Same as Full but you can’t call unmanaged code.
• Medium – Recommended by Microsoft for shared hosting environments (and all sane sysadmins).
• Low – Same as medium but you can’t do any DB, Network or other calls.
• Minimal – Unless we just wanted to calculated things, we can forget this trust level.

What we actually run is a custom trust level… By this we mean the standard Microsoft Medium trust with a few relaxations and few more restrictive items for ‘proper’ shared hosting security, such as:

• Allowing of OleDbPermission.
• Allowing of OdbcPermission.
• Less restrictive WebPermission.
• Reflection but no ReflectionPermission (so you can still use reflection for code you have permission to access).

Using a Medium trust level prevents applications from accessing shared system resources and eliminates the potential for inta application interference.

Offsite links:

• Microsoft – Using Medium Trust
• Microsoft – When is reflection permission needed?

Please see UK – .NET Version Support to see which versions of .NET your allocated web server supports.

In order to take advantage of ASP.NET 3.5 support, customers on win7.pipeten.co.uk and win9.pipeten.co.uk can change the ASP.NET version in the control panel to 2.0. By choosing .NET 2.0 you should be able to take full advantage of .NET 3.5 also.

Shared hosting customers on servers other than those listed above should contact support via the hosting control panel regarding .NET 3.5 availability and/or moving your account to win7 or win9.

Please see updated UK – .NET Version Support.

A common issue people face when first migrating/installing their .NET web application is an error which suggests you turn custom errors off to allow a detailed view of the error message. Commonly this will tell you to apply the following code to your Web.config:

<system.web>
<customErrors mode="Off">
</customErrors
</system.web>

In some situations you will find that this takes no affect, check the following:

1. You may have the wrong .NET framework version selected within the control panel. Select ASPNET 1.1 or ASPNET 2.0 (which at time of writing 2.0 also enables .NET 3.5).
2. There is a syntax or configuration error with your Web.config. Work through the Web.config section by section, double checking code, database and security configurations.
3. If all else fails, start with the bare minimum Web.config and build it up section by section.

Pipe Ten now offer free crontabs on their Linux Venture, Multihost and Enterprise accounts. Windows Enterprise customers can now also create a free Scheduled Task to run a script on their website at a schedule of their choosing. Contact the support team for more details.