Archive for the ‘!Maintenance & Outages’ Category

UK – Maintenance Notice – 02/09/2010 [Win1, Win7, Win9, MSSQL]

Tuesday, August 31st, 2010

Brief: We are performing Windows Update maintenance on our Sheffield, UK shared servers that will require server reboots:

Timeframe: Thursday 2nd September 2010 between 06:00 and 08:00.

Expected Impact:
Web and FTP services will be unavailable for brief periods of time whilst updating and the servers rebooting.

What you need to do:
All customers are advised to check their sites availability and functionality after this maintenance window. While we will endeavour to check all sites, this is a time consuming task and user reported issues will be dealt with as the highest priority.

As ever, please feel free to contact us if you have any questions or suggestions via the control panel support system.

COMPLETE:UK – Sheffield – Unscheduled Maintenance Notice – 05/08/2010 [network]

Thursday, August 5th, 2010

Maintenance Completed
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RESOLVED: UK Sheffield – Facility Problem 05/08/2010

Thursday, August 5th, 2010

09:54 – All services have been confirmed and tested as fully restored. We do not expect this issue to occur again and we are also working towards preventing this from occuring again. Customers wishing to receive an RFO should contact the support team through the normal means.

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COMPLETE: Derby – Maintenance Notice – 06/07/2010 [network]

Friday, July 2nd, 2010

Maintenance Completed
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RESOLVED: UK – Derby – Network Problem 17/06/2010

Thursday, June 17th, 2010

This problem is now resolved and closed.
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COMPLETE: UK – Manchester – Maintenance Notice – 17/06/2010 [network]

Tuesday, June 15th, 2010

Maintenance Completed
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UK – .NET 4 now available

Tuesday, June 1st, 2010

We are pleased to announce the immediate availability of .NET 1.1, 2.0, 3.5 and 4.0 (including ASP.NET MVC 2 registered in GAC) on our new Windows shared server dwin20.pipeten.co.uk.

Customers wishing to take advantage of this new server may:

1) Signup for a new account via our website at http://www.pipeten.com/ and be automatically placed on this new server.

or

2) Request the migration/move of an existing account to this new server by contacting the support team.

Customers wishing to take advantage of .NET 4.0 for accounts already on this new server may request .NET 4.0 be enabled on a per domain basis by contacting support via the ticket system. Please remember to include the domain you need .NET 4.0 enabling for.

RESOLVED: UK – Sheffield – win9.pipeten.co.uk issue

Tuesday, June 1st, 2010

This problem is now resolved and closed.

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COMPLETE: UK – Sheffield – Maintenance Notice – 28/05/2010 [network]

Thursday, May 27th, 2010

Maintenance Completed
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COMPLETE: UK – Maintenance Notice – 20/05/2010 [web1,mysql]

Thursday, May 13th, 2010

Maintenance Completed
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